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Home | Billing Support
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Billing FAQ's

How do I update my PAP information?
What is Execulink's Refund Policy?
Does Execulink charge for declined payments?
What is Member Services and how can it benefit me?
Do I need to give 1 months notice if I wish to cancel my account?
What happens if I am late with my payment?
Why do my Long Distance charges bill differently than the rest of my services?
How do I pay my bill?
In addition to the modem, is there anything else I should return?
What happens if I don't return my modem and equipment after cancellation?
How do I return a rental modem after a cancellation?
How do I return a defective modem?
I'm moving. Do I need to notify Execulink Telecom?
Harmonized Sales Tax (HST)